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Contact Solar Mosaic Customer Service

Solar Mosaic Phone Numbers and Emails

Toll-Free Number:

  • (855) 746-7849
    Signing a loan
Call customer service
Send Message

Customer Service:

  • (855) 746-5551
    Managing an existing loan
  • (510) 746-8602

Solar Mosaic Emails:

Customer Service
Managing an existing loan, Signing a loan
Media
Press Inquiries
Is this your business?

How to Contact Solar Mosaic?

Most Popular Number:

(855) 746-7849
Signing a loan
Total calls: 70 Issues resolved: 2 Last call: Jan 8, 2025
author avatar
PissedConsumer Reporter

Solar Mosaic customer service phone number is 855 746 5551. Clients like homeowners can call the telephone number to get information about the services, and tell about the situation and vision of making an energy clean house. The support number allows customers to talk directly with the Solar Mosaic contact team specialists and ask questions during the call.
To receive the support as the business representative, use the support number 855 746 7849. This support number is operated by the customer care department which is directed to consult big clients. Solar Mosaic customer service operation time is Monday through Friday from 8:30 a.m. to 8 p.m. PT. On Saturdays, the customer department is available from 8 a.m. to 4:30 p.m. PT. The contact team does not work on Sundays and public holidays.

Business partners can use the Solar Mosaic email support@joinmosaic.com. Borrowers can use the email address loanservicing@joinmosaic.com to get information related to the services and payment issues. In case of refinancing or selling, send the letter to the refi@joinmosaic.com. Indicate the details of the request or problem, and provide the order number, contact information and photos of the problem when there are any of them. The Solar Mosaic customer service considers letters in 3-6 days. The mailing Solar Mosaic address is P.O. Box 78080, Phoenix, AZ 85062-8080.

Mosaic Solar app offers two ways to manage services and get help. The first one is the authorization. Create the profile or complete the Solar Mosaic log in procedure to the account and manage your profile, review the personal offers and promotions via the application. The other way to get a rapid response is online chat. Find the Solar Mosaic live chat on the official website of the community and start communicating with the AI chatbot.

Solar Mosaic Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Solar Mosaic Customer Service is rated at 1.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Solar Mosaic is 8557467849. 64% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday.

  • Be prepared for the call as Solar Mosaic may ask you for the following information to identify you as a customer: email, address or zip code or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Solar Mosaic Website:

Solar Mosaic Help Center:

Corporate Office Address:

Solar Mosaic, Inc.
300 Lakeside Drive, 24th Floor
Oakland, California 94612
United States

Other Info (opening hours):

Other Location:

2800 N Central Ave,

Phoenix, Arizona 85004

More contact details

Solar Mosaic Rating Based on 17 Reviews

Rating details

1.2
more details
Additional Fees
Value for money
Exchange, Refund and Cancellation Policy
Reliability

Rating stats

Rating trend

Summary of Solar Mosaic Customer Service Calls

109 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Solar Mosaic?

Product/ Service Question:

  • “Assume loan”
  • “System not working”
  • “My solar panels are not working. I do not have an IQ controller.”

Payments and Charges Question:

  • “Pay bill”
  • “I have had you guys for 2 years and my electric bill is outrageous! I was told that I shouldn’t have a bill ???”
  • “Arrange payment”

Return/ Replace Question:

  • “Info on roof replacement with solar and loan”
  • “Return of overpayment on account payoff”
  • “Change account number”

Request for Information Question:

  • “Question on my account”
  • “Need to know if I can hire an electrician to move electrical meter to out side”
  • “Contract questions”

Account Question:

  • “Code for padlock”
  • “Register with online account”
  • “Acct”

Employment Question:

  • “Pay off”

Other Question:

  • “Refinance closing”
  • “Turn on solar panels”
  • “Transfer”

Compare Solar Mosaic Customer Service To

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